General Policy

CityNet Telecom is committed to protecting and respecting your privacy and to using technology to enhance your online security. The information that you provide us with, or that is gathered automatically helps us to monitor our service and provide you with the services that you have subscribed to. We will not release to any third party any personally identifying information obtained by us, without your prior consent.

Posting personal information to public areas of CityNet Telecom

Please bear in mind that any personal information that you submit through forums, letters/emails for publication and the like may be collected by others. If you have any concerns, questions or comments please email support@citynet.com.eg

Email

We may send e-mails to users who have registered with us, and we use this and other information you provide for demographic purposes. We do not give our user list out to other parties and we only e-mail registered users. We do not approve of unsolicited e-mail and do not believe e-mailing users against their wishes is respectable. To that end we keep all e-mails to a minimum, unless a regular update is specifically and explicitly requested by the user. To cancel your account, please contact support@citynet.com.eg. We request that any information you provide us is kept up-to-date so that if you fill in any of our surveys, we may contact you to gather more information.

Registration

Our site allows (but does not require) you to subscribe with us if you wish to use some extended features which you may find useful. This also gives members more credibility when communicating on the message boards.

Security

The personal information which we hold will be held securely in accordance with our internal security policy and the law. While we strive to keep the information that you supply directly or indirectly secure please be aware that the Internet is not a fully secure medium.

Usage of Information

We may co-operate with any local or national government or law enforcement authorities at their request and provide any information we hold. We also reserve the right to provide such information to third parties on receipt of appropriate documentation of their intention to issue legal proceedings against a user.

Policy Changes

By using our site you agree to accept this privacy policy and are aware that our policy may change with time. Any changes to this policy will appear on this web page. If you have any questions, please e-mail support@citynet.com.eg